ICG was formed by CEO Jeff Bronson and President Nick Weber in 2010 as a full-service business and manufacturing consulting firm based in Knoxville, TN. What started as a consulting firm specializing in supporting manufacturing customers using Fourth Shift® ERP legacy software has now developed into a specialized IT engineering and business systems consulting firm, as well as an Infor ERP software sales partner. ICG has grown to an organization comprised of 15 consultants in the United States and Canada with more than 100 combined years of experience in IT engineering and business systems consulting. In 2018, Jerry Hook joined the organization as a principal and ICG’s Chief Technology Officer bringing unparalleled experience in enterprise IT architecture and engineering.
With more than 25 years of experience directing IT organizations and managing manufacturing software implementations, Jeff’s diverse background helped him to form the vision for ICG. After years as an IT director for several medical device manufacturers he became a Senior Implementation Architect for Fourth ShiftÒ, Infor and Epicor. In 2004, he formed a business consulting firm that built the foundation that has evolved into ICG. He now serves as the company’s leading software architect and directs the sales division of ICG. Jeff can be reached directly at 865.604.2066
Nick brings nearly 30 years of worldwide business systems consulting experience to ICG. As a Six Sigma Lean Black Belt consultant his experience spans four continents and earned him the position of Director of Global Operations for Softbrands, Inc. In 2006, he began his own consulting firm which led him to join forces with Jeff Bronson in 2010 to officially form what is now ICG. Nick now leads a team of eight consultants in the U.S. and Canada and has provided business consulting services to more than 100 different companies worldwide to date. Nick can be reached directly at 910.603.9707
As a United States Navy Veteran of the Gulf War, Jerry served in the submarine fleet. As he transitioned into the private sector, the next 27 years were devoted to the Information Technology Industry. Having been a customer, a reseller, an architect, and a service provider affords Jerry a unique perspective on how Information Technology directly impacts a business. His mantra is “technology is a business driver, not a cost center,” which is the core component of ICG’s technology foundation philosophy. Jerry serves as ICG’s Chief Technology Officer seeking new technologies and applying those solutions to solve business problems. Jerry focuses on developing solutions that drive business, meet customer expectations, and deliver exceptional performance within the customer’s budget. Jerry holds many prestigious certifications and most notably actively serves as Member of Partner Technical Advisory Board (PTAB) for VMware, Dell and Citrix. This affords ICG the unique opportunity to assist in improving and developing products with these organizations.
We treat your business as our own, and take pride in knowing that we’ve built strong and lasting partnerships over the years with all of our customers. Our diverse group of customers showcases the quality of our skill level and proves that we are your information technology solution.