In part 3 of this series, we share how the root cause of an enterprise-damaging situation may be confusing to identify. That is often because folks are quick to blame an application or piece of software when in reality, it is an IT infrastructure issue. Problem:...

ICG is delighted to share information about Fourth Shift Summit 2021, with more updates to come in the following weeks. This year’s summit will take place in Knoxville, Tennessee, in the heart of the Smoky Mountains. In addition to meaningful content, the venue promises great opportunities for...

ICG is pleased to share the latest Fourth Shift roadmap. It is full of helpful information about the product's technical, application, and product development path. Our goal at ICG is to keep our Fourth Shift customers actively up to date on the status of the...

All too often, we hear from customers about ransomware attacks and failures in their backup or disaster recovery. Adequate preparation requires experience, staff time, money, and energy. It also requires taking an honest look at current systems and processes. Businesses cannot have the attitude of “out...

ICG’s customer support team is led by Richard Carlisle and we’d like to share a bit about him. Richard joined the ICG team 3 years ago and serves in a supervisory role for all customer support operations. He has over 25 years of experience in both...

It can be easy for companies to avoid planning for enterprise-damaging situations. In this multipart series, we’ll share some common ones and offer strategies for prevention. We often hear customers say things like, “I’m sure it’s working because we are heavily invested or invested properly.” Or,...

At ICG, it’s important to us to offer products that improve mobility, flexibility, scalability, and security. Your technology should be able to deliver, anywhere, anytime. So, we’re excited to share our newest product offering – Data Guard 365 Security Operations Center (SOC). Data-Guard365 delivers three core...

This Thursday, our sales team will host a webinar roundtable discussion about CloudFour Hosting. They will share more about the product, and address questions that Legacy Infor ERP users and admins may have. CloudFour Hosting offers private hosting in a fully managed and supported environment. CloudFour...

In our last post, we introduced the idea that with products like CloudFour Hosting, the manufacturing industry can become more mobile and flexible than ever before. Though production would still occur on site, core functions of the business could be done from afar. Many may have...

Now, more than ever, manufacturers must be mobile. Even though products can’t be manufactured from home, many other functions can be done remotely. Executives, management, and administrative staff can all guide the production from home and be very efficient while doing so. However, it can be...