CREATED FOR Fourth Shift customers like YOU


A Three-Day Summit Devoted to All Things Fourth Shift


During this engaging three-day conference, ICG’s ERP experts gather with business leaders from across the country to share strategies and solutions for customers at all stages of their Fourth Shift journey. Whether you are looking for ways to improve your technology and infrastructure, get the most out of Fourth Shift, or wondering if you’ve outgrown your ERP, this summit will have answers and insights for you.


This year’s Fourth Shift Summit features 3 tracks, tailored to the interests of our customers:


Fourth Shift ERP & SyteLine ERP

ERP and IT Software & Services

Technology & Manufacturing


Track specifics:


Track 1: Fourth Shift ERP & SyteLine ERP

Click here for a printable agenda.


  • Fourth Shift Status – What’s New – Product Development
  • Fourth Shift to SyteLine – Compelling reasons to select a new ERP
  • Extending Fourth Shift – Compelling reasons to stay with Fourth Shift
  • SyteLine Demo
  • Why Managed Services – CapEx vs. OpEx / Post COVID Outsource Discussion
  • State of Ransomware and IT Security
  • BSR Panel Discussion – Impact to the business
  • Tableau: Business Intelligence – If you can’t measure it, you can’t manage it
  • The Value of Education & Training- ERP/MRP Basics
  • VisiBar/VisiWatch – Case studies in business process improvements
  • ERP Financial Focus

Track 2: ERP and IT Software & Services 

Click here for a printable agenda.


  • Xtern Software – Manufacturing Technology Companion Software presentation
  • Emkat – Visibar Android Supported Hardware presentation
  • Paper-Less – MV2 presentation
  • Infor presentation
  • Vonage presentation
  • F9 presentation
  • RealTime ID – Next Generation DataCollection for Fourth Shift presentation
  • Qbuild – CADLink presentation
  • Decision Resource presentation

Track 3: Technology & Manufacturing 

Click here for a printable agenda.


  • IT in a Manufacturing Environment
  • The importance of a strong IT foundation
  • Fourth Shift / Technology Roundtable
  • Fundamental IT Architecture – Beginner to Expert
  • CloudFour Private Hosting
  • Secure Your Systems
  • Mobility, Flexibility, and Stability – What does remote look like in manufacturing
  • Manufacturing Technology and Digital Adoption
  • Taking Fourth Shift Mobile – Live Demo

C-level Focus


New this year! We also have content specifically designed for our executive (C-level) participants, with opportunity for strategic dialogue and best practice sharing.

  • In addition to attending any of the sessions within Tracks 1, 2, and 3, our executive (C-level) participants will also find value in attending daily C-level Focus / Roundtables

Partners Supporting Fourth Shift and Manufacturing


Event Sponsor

Conference Details 

We have reserved a block of rooms at the luxurious Cumberland House, representing the finest of Knoxville history and charm.

Fourth Shift Summit 2021 Conference Tickets
$699.00 – Early Bird Registration (ends July 31st)
$849.00 – Standard Conference Admission

.In addition to conference content, all tickets include:


  • Tuesday: hors d’oeuvres and cocktail hour at Five Thirty Lounge
  • Wednesday: catered breakfast, lunch, and breaks; hors d’oeuvres, light supper, and entertainment at Maple Hall featuring Knoxville favorite Tall Paul and Kristie
  • Thursday: catered breakfast, lunch, and breaks


Click here to purchase conference tickets.

Click here to reserve hotel rooms.


Come for the Summit, Stay for the Smokies! 

We are so pleased to welcome you to our hometown of Knoxville, Tennessee, in the heart of the Smoky Mountains. We hope you will take this opportunity to enjoy all that East Tennessee has to offer, including Great Smoky Mountains National Park, Dollywood, Pigeon Forge, and Gatlinburg.