Fourth Shift® Products

Our software not only keeps Fourth Shift® current, but it extends it. We’ve paired with the best in software development to bring you Fourth Shift® companion products to assist you in streamlining your daily operations and simplify the manufacturing and reporting processes.

QUOTE2ORDER (Q20)

  • Enhances speed with streamlined quote and order management and simplified screens
  • Increases flexibility with full customer management and customization capabilities
  • Provides functionality through customer order management that you control

CUSTOMER INFORMATION CENTER

  • Creates a customer portal to allow your customers to see their sales information in real time
  • Customers can see the status of a quote, order, shipment, invoice, return or credit memo
  • Allows the internal sales team to view a customer snapshot to help them tailor sales calls

SALES INFORMATION CENTER

  • Provides sales reps with real time information on current and past sales
  • Increases order efficiency by allowing sales reps to sort data by categories such as best sellers or top customers
  • Can be accessed by any device, in the office or on the road

OPTIONS ASSISTANT

  • Specializes in configure-to-order products to increase pricing, configuration and specification accuracy
  • An intuitive ERP product configurator solution that integrates with all sales, inventory, costing and quoting modules of your Fourth Shift® system

SALES MANAGER

  • Companion to Fourth Shift’s Sales and Order Processing Module (SOPM)
  • Improved speed, search utility and includes a customer snapshot highlighting data like sales and credit information
  • Customize it with Business Logic Layer (BLL) to change how the product flows and functions
  • Integrate the software with other third party platforms to streamline information processing

CORE REPORT SUITE

  • Allows Fourth Shift customers to transition from older technologies to SQL report services
  • Centralizes reporting with 50+ types of reports

NATIVE CARD SERVICES

  • Integrates credit card authorization natively within your Fourth Shift® system
  • Integrates with all ICG’s sales systems as well

RETURN MATERIAL ASSISTANT

  • Real time material returns solution for manufacturing and distribution customers
  • Integrates completely with your Fourth Shift® system
  • Can effectively operate as your help desk, tech support, incident, warranty and material returns systems

CONTACT US TODAY & LET ICG GET TO WORK FOR YOU.