Managed Services

ICG’s Managed Services Solution frees you from day-to-day operations and management by providing outsourced IT administration from an ICG managed datacenter or your own facilities. Benefits include economies of scale, operational efficiencies, specialized expertise and 24x7x365 ITIL best practices based support, all at a competitive price point. Our Operations and Systems Administration services can be delivered remotely to your existing infrastructure or through a variety of hosted and cloud-based infrastructure options. ICG will architect and manage the network that best suits your business needs.

TAKING CARE OF BUSINESS

As technology continues to advance rapidly, you need the security of knowing that you have trained professionals who can help your company maximize efficiency and minimize IT costs. With ICG’s Technology Services we partner with you to become your virtual CTO or IT engineer or Infrastructure Support Team. With our state-of-the-art remote monitoring and management capabilities, we can solve the majority of your technology problems within minutes of you contacting our help desk. Your business continues virtually uninterrupted so that you can take care of your business’ needs, while we take care of you.

SUPPORTING YOUR TEAM

We understand that as your company grows, so can your technology requirements. When your IT team needs the assistance of a group of seasoned professionals to help manage or maintain your daily operations, ICG can help. We work in industries ranging from manufacturing and distribution, medical, legal, retail and many other industries. Save on your staff costs and valuable time and let us help you answer your technology questions quickly. Our customer support service is just a phone call away.

TCB Complete IT Services

  • Small to Mid-Size Businesses
  • Dedicated Pro Team
  • All-inclusive per user price

TCB – Partner IT Services

  • Mid-Size to Large Businesses
  • Custom Solution
  • Advanced IT ProSupport
  • Scalable to 1000’s of users

TACKLING YOUR PROJECTS

When your technology task list becomes overwhelming, ICG is available to help you check off your list with focused project solutions. Our diverse team of consultants have the skills necessary to tackle the smallest and even the most complex of technology tasks. Our wide range of project specialties include:

ON-SITE/OFF-SITE CIO/CTO

  • Performs as an acting Chief Information/Technology Officer to provide Annual, Quarterly, and Monthly Operations Goals for IT and Senior Management
  • Planning for the future (Select, Design and Budget System Needs/Architecture)
  • Assist in managing your IT Department

SECURITY

  • Security Audits
  • Patching
  • Pen Testing

INFRASTRUCTURE

  • Build, Implement and Manage Technology Infrastructure
  • Manage Data Center
  • Horizon Design, Implementations and Health Checks
  • Active Directory, Implementations and Health Checks
  • Citrix Design, Implementations, and Health Checks

  • SQL DBA Database Administration (Remote and On-site)
  • Provide Backup Services
  • Monitoring Services
  • Federal Regulation Compliance
  • Network Design and Setup

  • Virtualization Assessment
  • Backup and Data Retention
  • Disaster Recovery
  • Storage Evaluation and Design
  • VMware Design and Implementation

CONTACT US TODAY & LET ICG GET TO WORK FOR YOU.