10 Reasons to Outsource Some (or All) of Your IT Needs
Are routine tasks causing your IT staff to feel overwhelmed and overloaded? Does your staff have the expertise and capacity to take advantage of the emerging technologies your business needs to separate yourself from your competitors? Are you unable to support your employees/end users at the level they need?
These are important questions to ask yourself, and if you aren’t confident in your answer, then it’s time to consider hiring a third party for IT Managed Services. Hiring a third party for IT Managed Services can offer several advantages for businesses. Here are some reasons why organizations outsource some or all of their IT management:
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Cost Efficiency:
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- Reduced Labor Costs: Outsourcing IT services can be more cost-effective than hiring and training in-house staff. Companies can often find skilled professionals at a lower cost in regions with lower living expenses.
- Economies of Scale: IT service providers can spread their costs across multiple clients, providing services to several businesses. This allows them to offer competitive pricing and access to advanced technologies that might be too expensive for individual companies.
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Focus on Core Competencies:
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- Outsourcing IT management allows companies to concentrate on their core business functions and strategic goals, leaving the complexities of IT to experts. This helps in improving overall efficiency and productivity.
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Access to Expertise:
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- IT service providers typically specialize in various areas of technology. By outsourcing, businesses can tap into a pool of experts with diverse skills and experience, ensuring that professionals manage their IT systems.
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24/7 Support and Monitoring:
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- Many IT Managed Service providers offer around-the-clock support and monitoring services. This continuous vigilance can help detect and address issues promptly, reducing downtime and improving the overall reliability of IT systems.
- It's the human factor; we allow a personal touch at a higher level of quality. We do this around the clock to ensure the problem is resolved and the end user is satisfied.
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Scalability:
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- IT Managed Service providers can scale their services up or down based on the client's needs. This flexibility is particularly beneficial for businesses with fluctuating IT requirements or those undergoing periods of growth.
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Risk Management:
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- IT Managed Service providers often assume some of the risks associated with technology, including cybersecurity threats and compliance issues. They stay updated on the latest security measures and can implement best practices to mitigate risks.
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Access to Latest Technologies:
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- IT Managed Service providers invest in the latest technologies and tools to stay competitive. By outsourcing, businesses can take advantage of these innovations without significant upfront investments.
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Compliance and Security:
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- IT service providers are often well-versed in industry regulations and security standards. They can help ensure that a business's IT infrastructure is compliant with relevant laws and secure against potential threats.
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Faster Implementation of Tech Projects and Solutions:
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- With a dedicated team of IT professionals, third-party service providers can implement projects more quickly than an in-house team, which may have competing priorities.
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Reduced Management Burden:
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- Managing an in-house IT team can be time-consuming. Outsourcing allows businesses to offload the management and coordination of IT activities, allowing them to focus on their core business functions.
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ICG Partners With You!
At ICG, we do it differently than most MSP's. We can be everything for you, from your CTO, to your support and all points in between. Or we can maintain and support specific technology areas within your data center. Our goal is not always to replace your IT team but to augment it.
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“Our Fourth Shift ERP was unstable and did not provide what the business needed. The system was not performing and management was concerned that it was not a move-forward platform for the business. ICG worked with us to determine our issues, from the IT systems to the processes on the shop floor. They standardized and stabilized our IT and Fourth Shift systems and provided ERP and IT Managed Services for us. Now, the system can be what we need to move the business forward”.
~ Scott Craddick CFO, Jetta Corporation
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ICG Offers the Following IT Managed Services:
- Complete IT: From your data center to the desktop and all points in between, ICG offers IT Managed Services as a turnkey solution. No matter the size of your business, our services remove the burden of IT infrastructure and security management.
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- Security:
- ICG Endpoint Complete
- ICG Cybersecurity Training (Fully Managed Security Awareness Program)
- ICG Mimecast
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- Managed Services Your Way: We curate packages to help manage portions or all of the components in your Datacenter. For example, we manage components like the following for our customers:
- ERP Managed Services
- Network Operations Center (SOC)
- Security (SOC)
- Firewall, Switching, Wireless
- Virtualization
- Storage (SAN, NAS, etc)
- VMWare
- VDI Environment: Horizon, Citrix, Remote Desktop Services, Azure
- Microsoft Active Directory & Group Policies
- CTO & CIO Services
- Backup and Disaster Recovery
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- Database Administration (DBA): Good database administrators are often expensive and hard to find. Our remote DBA service provides expert help and around-the-clock coverage to support your on-premise applications without hiring a full-time database administrator. We offer flexible options while providing full coverage—leading to significant cost savings.
- Microsoft SQL Server
- Db2
- MySQL
- MDBS/Titanium
- Microsoft Access
- PostgreSQL
- Mongo
- DBase
- FoxPro
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