ICG has made support requests even simpler with our very own mobile phone app. Request a consultation and describe your problem through My Consult, or call our ICG Hotline with one click in the app to reach one of our experienced technicians.
Our business has seen significant improvements since ICG began managing all of our IT and Fourth Shift® systems. We now have a structured network that efficiently handles multiple transactions from multiple users at multiple facilities. ICG has made major enhancements to our Fourth Shift® systems. They have greatly reduced our daily Fourth Shift® system admin. We can always count on the ICG team to be there when we need them.
Before we partnered with ICG, we were dealing with outdated technology and overwhelmed with just keeping our systems running. ICG has helped us update our technology, and better utilize our Fourth Shift® systems. It’s nice to have such a knowledgeable group on our side.
After decades of operating our business on software custom written in-house, ICG was there to help us research suitable ERP software products available and choose the best fit to meet our future needs. The support provided during the transition to Infor Visual has been steady and responsive as we adapt our manufacturing processes. After several years of IT support, we knew we could count on ICG’s experience to help us take on this big project.