Enhance Your ERP Functionality.
| Are you optimizing the full power of your ERP? Are there capabilities you wish your ERP had? ICG's Extension Products will take the functionality of your system to the next level, optimizing your business and maximizing profits. |
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ICG has specialized in innovation and extending the functionality of ERPs since our inception. Our company was built around the ERP community, dedicating decades of research, product innovation, and support to creating a better user experience. ICG helps maximize the potential of your ERP by offering Extension Products integrated seamlessly with your system. See our options below. Don't see what you need? Just ask. We build custom applications all the time! |
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_________CUSTOMER SERVICE SALES MANAGER Order Entry Platform for Fourth Shift Sales Manager order entry platform replaces your inefficient SOPM, and its modern interface provides a complete view of operations including quoting, order entry, customers, pricing, documents and workflow.
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_________CUSTOMER SERVICE OPTIONS ASSISTANT Configuration for Fourth Shift Options Assistant Parametric Configurator is used throughout your operation to correctly configure orders, generate accurate bills of material, decide whether to make, buy, or build, select the best vendor, or route product through the quality assurance process.
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_________CUSTOMER SERVICE RMA-ASSISTANT Service, Warranty, & Returns for Fourth Shift RMA-Assistant acts as a fully integrated help desk, tech support system, incident system, warranty system, and material returns system. RMA handles all of your customer returns and the process flows surrounding them.
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E-Commerce Enabled
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_________SHOP FLOOR EXTENSION SHOP FLOOR AUTOMATION MFGStream by ICG is a fully integrated, powerful ERP-agnostic platform and barcode collection system that allows complete customization and automation of your manufacturing or distribution facility.
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_________ORDER FULFILLMENT EDI-VISUALIZER EDI Automation for Fourth Shift EDI-Visualizer by ICG is a fully automated, integrated, and multi-user EDI tool that improves data accuracy, business cycle speed, and supply chain visibility.
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_________CAD TOOL EXTENSION CADLINK Engineering Integration CADLink is ERP-agnostic and integrates your ERP and CAD System, allowing engineers to automatically create identical records in the ERP for complete visibility and instant access to engineering CAD Data.
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Fast, User-Friendly Mobile Interface
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_________SHOP FLOOR EXTENSION MV2 Manufacturing Execution System Paper-Less MV2 is a leading cloud-based ERP-agnostic Manufacturing Execution System that enables visibility and velocity across the shop floor.
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_________E-COMMERCE EXTENSION HARMONYB2B HarmonyB2B is an ICG-exclusive, completely automated, and full-service ERP-agnostic E-Commerce Platform that eliminates the need for additional plug-ins or programs.
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_________SALES EXTENSION HAYSTACKCRM HaystackCRM is an ERP-agnostic, fully-integrated platform created for highly mobile professionals to leverage and access their relationship management data on the go.
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Website Integrated with Your ERP
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_________SALES & FINANCE CREDIT CARD SERVICES (CCS) ICG’s Credit Card Services (CCS) is the ONLY fully PCI-compliant software package for Fourth Shift and VISUAL ERPs and provides credit card processing natively within your ERP system.
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_________SALES & FINANCE SALES TAX AUTOMATION ICG offers full integration with both Avatax and Vertex. These end-to-end solutions estimate tax, manage certificates, invoice, and ship orders quickly and accurately.
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_________REAL-TIME METRICS TABLEAU KPI Dashboards Tableau Dashboards offer powerful real-time metrics from multiple applications unified within your ERP on a single pane of glass, uniting information from every department.
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