Virtual Workspace (VDI/DaaS)

Enable a Productive, Secure, and Modern Workplace – Anywhere, Anytime.

Deliver proactive, personalized technology and support services to elevate your digital workplace experience without compromising compliance, security, or control. ICG’s Virtual Desktop Infrastructure (VDI) empowers your workforce with the necessary tools.



All businesses want to ensure that employees use the latest applications and hardware. After all, the better equipped your employees are, the more productive they can be. But how do you provide the latest technology while controlling cost, security, and business continuity? Can you deliver it? Can you maintain and support it?

ICG's Virtual Desktop Infrastructure (VDI) team can help your organization expand and adapt its virtual workstation offerings as needed, ensuring every employee receives the right devices and software for their individual roles. While leadership enjoys a more flexible and cost-effective sourcing model and a reduced burden on IT teams, employees will benefit from the following:

  • Scalability: deliver desktops as a service (DaaS) on demand whenever you need them
  • Mobility to work from anywhere with a consistent end-user experience across devices
  • Technology tools that enable higher productivity with less downtime
  • Technology that allows you to grow and scale with very little effort
  • Flexibility to use cloud services ... and more!!



Why Partner with ICG

Enhance Productivity, Service Quality, and Competitiveness

ICG has been modernizing and securing desktops with Virtual Desktop Infrastructure (VDI, or Thin Client Computing) for over 25 years. We lead the Southeast in delivering Citrix XenApp and Citrix XenDesktop, VMware Horizon and VMware Horizon Enterprise, and Microsoft Azure VDI environments.


We’ve served on Partner Technical Advisory Boards (PTABs) for Citrix and VMware, leading the way in thin client computing innovation. We’ve had success across industries, helping IT departments reduce costs and simplify their technology environment. We have deep expertise in manufacturing, banking, and medical centers.




Reimagine Technology for Today's Hybrid Workplace

Control cost, security, and streamline delivery of devices and applications

We apply our foundation approach to architecture, implementation, and support. 


VDI Professional Services


  • Security across all aspects of the environment

  • Best practices on everything we do

  • Virtual desktops, App Stacks, Persistent Desktops, Persistent Clones, Instant Clones, and Workspace & App Streaming

  • Citrix XenApp and Citrix XenDesktop, VMware Horizon and VMware Horizon Enterprise, and Microsoft Azure VDI

  • NetScalers, Unified Access Gateways (UAG)

  • Desktop as a Service (DaaS)



VDI Managed Services


  • ICG maintains a 24/7 Network Operations Center (NOC) to provide Tier 1, 2, and 3 monitoring and managed services for your network, data center, and VDI for Citrix XenApp and Citrix XenDesktop, VMware Horizon and VMware Horizon Enterprise, and Microsoft Azure.

  • Our help desk technicians relieve your in-house staff from ticketing troubleshooting, support, and management for your thin client computing, templates, and users.




VDI Health Check


  • We perform health checks for your VDI environment and troubleshoot existing environments for clients of every size.

  • ICG will assess your VDI environment to unlock your business and technology potential, cutting application delivery costs, increasing security, improving user experience, and enabling cloud services.

  • We will also assess your legacy technology. Many organizations are encumbered with legacy technology that puts their data at risk, increases operational costs, results in system downtime, and contains multiple security vulnerabilities.

  • We regularly perform Health Checks on Citrix XenApp and Citrix XenDesktop, VMware Horizon and VMware Horizon Enterprise, and Microsoft Azure. 





Performance Power Up

A Banking VDI/Daas Success Story

Learn how adopting workplace-as-a-service solutions can reinvent your digital workplace employee experience. Click to read the blog.




Our Partners

In Virtual Desktop Infrastructure

Regardless of which program you select, it will simplify how you manage and secure apps, devices, users, and networks, allowing you to deliver a tailored view of apps and personalized tasks for your end users.

Our Citrix team is one of the best in the Southeast, having participated in Citrix’s PTAB, architecting, and implementing environments since the mid-1990s.

We offer VMware Horizon and VMware Horizon Enterprise, commercial desktop and app virtualization products for Microsoft Windows.

Microsoft Azure is a cloud computing service operated by Microsoft for application management via Microsoft-managed data centers.




For more information, download the ICG Virtual Workspace VDI Product Sheet.