Streamline Quality and Speed of Operations with Fourth Shift ERP.
| As the largest Fourth Shift consultancy in the world, ICG has everything your business needs to excel with Fourth Shift ERP. Meet your goals faster and streamline your manufacturing and reporting process with ICG and Fourth Shift. |
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Your trusted Fourth Shift ERP partner for over 30 years, and adapting for years to come.
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Why Partner with ICG |
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Deliver Automation, Quality, and Invest in the Future |
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We understand what it takes to run a manufacturing facility. Partnering with ICG offers expert ERP knowledge transfer, continued support and updates, and system administration. ICG serves as an extension of your existing team, bringing decades of manufacturing and shop floor automation expertise and the technology to deliver it. Whether you need manufacturing, financial, or technical consulting, our team of engineers and consultants can help. |
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Industry Standard Best Practices |
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Process-Based Solutions for Success |
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One-Stop-Shop for all your ERP Needs |
ICG's Fourth Shift ERP Service Offerings
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With a team of the world's most experienced Fourth Shift experts, ICG has everything your business needs to excel with Fourth Shift ERP. From end-to-end support and performance tuning to system administration and business intelligence planning, we provide everything you need to grow and maintain your operations under one roof. If you don't see what you're looking for, contact us, and we'll make sure you're taken care of. |
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___________ Fourth Shift ERP Professional Services ___________ Whether your team needs consulting, process automation assistance, or technical support, our team of engineers and consultants can help.
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___________ Fourth Shift ERP Managed Services ___________ Focus on your business, not the daily grind of Fourth Shift ERP system administration and support.
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___________ CloudFour Private ERP ___________ Utilize private cloud hosting to ensure your system runs smoothly and efficiently with no outages, guaranteed!
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___________ BSR & Health Checks ___________ |
Business Systems Review (BSR) ___________ We perform complete ERP and business systems audits, preparing thorough reports that analyze our findings and recommendations. This report includes our Business Systems Review and an optional IT Infrastructure review, ensuring your technology foundation and applications function at the highest level. We want to guarantee your business is set for success, so our BSR forecasts a multi-year business systems plan based on your anticipated growth and business goals. |
ERP Health Checks ___________ Conducting regular health checks with ICG on key elements of your ERP allows us to proactively address any gaps to maintain optimal performance. ICG will:
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Fourth Shift ERP Extension Products: Innovation to Grow Your Modern Business
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At ICG, we are committed to ongoing innovation, ensuring that Fourth Shift evolves alongside your needs. We offer extension products that are integrated seamlessly with the Fourth Shift ERP system to keep it relevant in the 21st century and help you improve your business. |
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| SALES |
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_________HaystackCRM is the only fully integrated CRM for Fourth Shift. It has a modern, mobile-first platform designed to leverage and access relationship management on the go. |
_________HarmonyB2B is an ICG-exclusive completely automated and full-service E-Commerce Platform that eliminates the need for additional plug-ins or programs. |
_________ICG’s Credit Card Services (CCS), the ONLY PCI-compliant software package for Fourth Shift, provides credit card processing natively within your ERP system. |
_________ICG offers end-to-end Sales Tax Automation solutions that estimate tax, manage certificates, invoice, and ship orders quickly and accurately. |
| SHOP FLOOR |
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_________MFGStream is a fully-integrated, powerful ERP-agnostic platform that allows complete customization and automation of your manufacturing or distribution facility. |
_________ICG’s EDI-Visualizer is a fully automated, integrated, and multi-user EDI tool that improves data accuracy, business cycle speed, and visibility of supply chains. |
_________CADLink allows engineers to create records in Fourth Shift identical to engineering CAD Data instantly by integrating your CAD system within your ERP. |
_________Paperless MV2 is a leading Manufacturing Execution System (MES) that enables visibility and velocity across the shop floor. |
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| CUSTOMER SERVICE |
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_________Sales Manager order entry platform replaces your inefficient SOPM and is equipped with improved speed, searching, and customer snapshots. |
_________Options Assistant Parametric Configurator is a versatile data evaluation tool that can be used in sales, engineering, materials, purchasing, and quality assurance. |
_________RMA-Assistant acts as the fully integrated help desk, tech support system, incident system, warranty system, and material returns system. |
RMA-Assistant acts as the fully integrated help desk, tech support system, incident system, warranty system, and material returns system. |
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| BUSINESS INSIGHTS |
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_________ The Tableau KPI Dashboard is a business intelligence and analytics software that allows you to link data to gain key insights in seconds. |
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For more information, download the ICG ERP Extensions Product Sheet.
