Financial Impact:

Sales and revenue can be directly impacted by disruptions to product supply chains and critical customer services. Unplanned disruptions leading to downtime can lead to increased costs for a business, as efforts are directed toward restoring operations and addressing previously unforeseen threats. 

Reputation and Brand Impact:

The inability to swiftly resume operations and meet customer expectations may lead to customer defections and harm the brand. This damage to reputation can cause further financial impact of a business disruption.

Regulatory Impact:

Businesses that inadequately address disruptions may face complaints from customers and vendors, potentially attracting regulatory scrutiny or censure. Business continuity planning is mandatory to ensure regulatory compliance in heavily regulated sectors like energy and financial services. 

A company hit with ransomware that infiltrated their backup data took six weeks to recover due to poorly architected backups, lack of robust replication, and the absence of a continuity plan. The company eventually paid the ransom but could not recover all of its essential data. Their inability to quickly resume operations led to the loss of 65% of their customer base and significant financial loss. The company reached out to ICG, and we reworked their entire infrastructure, properly set up their backups, and implemented proper security and SOC monitoring to ensure that there wouldn't be a repeat event, ever!

Backup:

Proper backup strategy is essential for data protection. Regularly reviewing and testing your backup processes is our number one priority. It ensures a reliable foundation for business continuity. Remember: your business is only as good as your last RESTORE. We provide extensive backup solutions for even the most sensitive information. That's why ICG invokes three data copies on two media types with two offsite copies. This way, when disaster hits, hope isn't lost.

Disaster Recovery:

Plan for the unexpected. While you may go to great lengths to protect your company, some things are out of your control. ICG's Disaster Recovery Services provide your business with a strategic plan to protect you from natural disasters, blackouts, and cyber-attacks. Testing, training, and communication are crucial to our rigorous process. We determine RTO and RPO and outline a plan of action before, during, and after the damage is done.

Replication:

One copy is never enough. We stress the importance of ensuring your data is copied and moved between your company's sites so your data remains available no matter what happens. Replication comes in many forms, from hardware and software to on-premise and offsite. At ICG, we don't let disaster slow you down. We architect the "right replication" solution for your business.