Warehouse automation involves the automated management of inventory movement within a warehouse, including entry, internal transfers, and outgoing processes, while reducing human interaction. To make this process more modern, ICG and Keith Vincent (founder and creator of VisiBar) combined forces to provide a solution that serves the Fourth Shift community. MFGStream is a versatile ERP-agnostic platform, offering seamless integration and robust customization options to automate and tailor your manufacturing or distribution operations to your needs. It is the middle layer that allows data to move seamlessly between sources. This platform seamlessly merges workflow, process, and transaction automation with a swift, user-friendly mobile interface. Preserve your current investment and modernize your shop floor all in one step. 

The RMA extension for Fourth Shift significantly enhances the management of customer support, returns, repairs, and warranties by streamlining these processes into a cohesive and efficient system. By automating and integrating these critical functions, the RMA module reduces administrative burdens, accelerates response times, and improves overall accuracy. This means quicker resolutions for customer issues, smoother handling of returns and repairs, and more effective warranty management. With RMA for Fourth Shift, businesses can elevate their customer service experience while optimizing internal workflows for greater efficiency and satisfaction.

Staying ahead of the competition demands more than just a superior product or service—it requires efficient sales processes. That’s where ICG’s HaystackCRM comes into play. This revolutionary solution is designed to address the diverse challenges modern sales teams face. By seamlessly integrating with your Fourth Shift ERP, HaystackCRM eliminates scattered information and disjointed communication, empowering your sales team to operate at their best. With its intuitive interface, robust features, and smooth integration capabilities, HaystackCRM helps sales professionals focus on their strengths, say goodbye to inefficiencies, and embrace accelerated growth. This powerful tool transforms how your team manages customer relationships, driving success and competitive advantage in today’s dynamic market.

The e-commerce platform significantly extends the reach of your business by facilitating seamless transactions, personalized experiences, and unparalleled convenience for customers. By integrating this platform, your business can offer a smooth and engaging shopping experience that caters to individual preferences and needs. Customers benefit from easy navigation, tailored product recommendations, and streamlined checkout processes, enhancing their overall satisfaction. This modern approach elevates your business’s profile and simplifies operations, making it effortless to manage sales, track inventory, and handle customer interactions. With an e-commerce platform in place, you can effortlessly expand your market presence and ensure a superior, hassle-free experience for every customer.