Get ready to Experience Speed with Sales Manager – SOPM Replacement!
| Are you tired of the limitations of SOPM? Written for a bygone era, SOPM has a kludgy user interface and slow data entry causes headaches. Don’t forget the clunky access-based and rules-based pricing. SOPM also does not offer workflow automation or personalization; the text is limited and outdated, and searching is from the Stone Age. With SOPM, you are burdened by not having all the data you need at your fingertips and switching in and out of core Fourth Shift, SOPM, spreadsheets, and more….All of this is to perform basic tasks. All of this leads to inefficiency, high overhead, and mistakes. Customer Service should focus on serving customers; the system should not hinder that! |  |
That’s why we created Sales Manager for Fourth Shift ERP!
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Sales Manager’s Mission: Service your customers and have everything you need at your fingertips. We make the common fast and the uncommon possible! Customer service groups have used Sales Manager for over 17 years!
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“Sales Manager changed Customer Service for us; within weeks of adopting the software, we could double our order entry capacity! Now we don’t have to bounce back and forth to Fourth Shift: Customer Information, Inventory, Pricing, Invoices, Credit Information, Collections, Short Payments, Cancelled Orders, Credit Cards, Sales Tax, Freight, Directable notes, Order History, and tracking, and more!” |
Workflow and Customizations: Sales Manager Allows for Both
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ICG can customize Sales Manager to allow you to control ALL the workflows and create your own integrations and custom transactions. Plus, everything is real-time to Fourth Shift, as with all our software. Sales Manager works with ICG’s CRM and eCommerce platforms as well. |
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ICG can customize Sales Manager to allow you to control ALL the workflows and create your own integrations and custom transactions. Plus, everything is real-time to Fourth Shift, as with all our software.
Sales Manager works with ICG’s CRM and eCommerce platforms as well.
| "Sales Manager allows us to integrate credit cards, freight estimates, sales tax, and eliminated 95% of all the calls to different departments to find the status of an order.” |
Honestly, everything you need is all at your fingertips. Sales Manager is fast, always accessible, and easy to manage. So, if you are tired of feeling trapped with clunky and inefficient software and are ready to take your customer service interactions to a faster and more efficient level, call ICG today or click here to learn more.