Review all contracts for IT services, including ISP, Telecom, SAAS subscriptions (Office 365, business apps) for rates and renewal dates

Review all software products for End-of-Life dates and upgrades. This includes business applications and their foundational components. (SQL Server, Server operating systems and environments, etc.)

Review all infrastructure hardware warranty and renewal dates

Prior to creating a budget, review all future IT projects and needs for 2024

Prepare a budget for the following year to reflect any planned upgrades or hardware changes

Perform a security audit, including annual Penetration Tests (Pen Test), and ensure all stale accounts are disabled, passwords for service accounts are sufficiently complex, and review all group policies

Review with your cyber security insurance company that you are meeting all requirements for coverage

Ensure that all security software including Endpoint protection and monitoring is up to date and meets all current business requirements

Review any governmental compliance changes in regulations related to the business

Perform annual security awareness training for new hires during the year. ICG has security training classes

Review any IT internal procedures like onboarding and offboarding. Ensure they are valid and up-to-date

Review all internal IT infrastructure documentation and ensure that it's up to date

Hire independent parties to perform Health Checks around critical areas of your infrastructure and ERP. If you are looking at major upgrades to your infrastructure and systems, ICG offers a full Technical Systems Review (TSR). This ensures your system architecture is current and compliant

Review and test backup and disaster recovery plans to ensure business continuity