18 April, 2023

Businesses are beyond busy managing their supply chain. Staff are overworked, and productivity is pushed to the limit.

Many of our customers have poor technology solutions and/or aging solutions. Their IT Department or person is overwhelmed at times and does not know which way is up. No one wants to change anything because they feel like they are drowning…so changing anything is really hard. They are stuck in a rut.

We are invested in our customers’ success and support them when they struggle!

Our Managed Services group prides itself on becoming part of the technology/business team and helping the IT staff and/or ERP functional areas improve. We are not like the other guys; we care about support and care about results. ICG believes if our customers invest and we invest in them, this partnership will succeed. We don’t force technology, but instead focus on the solution that works for you. Then we follow it with excellent customer service.

ICG Managed Services: We offer support “your way” by supplementing your team where you have gaps. These gaps may be in staff or solutions. We can help with IT-focused Managed Services including: VDI-Citrix, Horizon, VMware, Cloud Infrastructure, and Datacenter Infrastructure components.

ERP Managed Services: This is a blind spot for most manufacturing companies. With limited resources, the ERP system often falls into disarray. ERP is just like any other piece of technology. It requires daily maintenance ad management to deliver full support for your employees. ICG’s ERP Managed Services is the easy button to ensure your ERP runs efficiently and is always available.

Legacy technology with limited support and limited improvements is costly!

Daily operations are overwhelming and your ERP system isn’t helping! Legacy ERPs are inefficient and have a vastly underestimated “true cost of ownership”. These two things contribute to many of our customers’ struggles today.

This is where Acumatica Cloud ERP comes in. The consensus within ICG’s leadership is that Acumatica is the next step in ERP evolution. It’s the most important decision we’ve made since opening our doors. But we think it’s absolutely the right decision for current and future customers. Acumatica is customer-driven, and partner-delivered. Acumatica is consistently lauded for its commitment to customer service and support. There are many ERPs on the market that have nearly identical feature sets. But beyond feature sets is the service and support factor. We rigorously vetted Acumatica to ensure it meets our standards for service and support.

Get unstuck from your technology rut with our Managed Services! To learn more, contact your sales rep.

Businesses are beyond busy managing their supply chain. Staff are overworked, and productivity is pushed to the limit.

Many of our customers have poor technology solutions and/or aging solutions. Their IT Department or person is overwhelmed at times and does not know which way is up. No one wants to change anything because they feel like they are drowning…so changing anything is really hard. They are stuck in a rut.

We are invested in our customers’ success and support them when they struggle!

Our Managed Services group prides itself on becoming part of the technology/business team and helping the IT staff and/or ERP functional areas improve. We are not like the other guys; we care about support and care about results. ICG believes if our customers invest and we invest in them, this partnership will succeed. We don’t force technology, but instead focus on the solution that works for you. Then we follow it with excellent customer service.

ICG Managed Services: We offer support “your way” by supplementing your team where you have gaps. These gaps may be in staff or solutions. We can help with IT-focused Managed Services including: VDI-Citrix, Horizon, VMware, Cloud Infrastructure, and Datacenter Infrastructure components.

ERP Managed Services: This is a blind spot for most manufacturing companies. With limited resources, the ERP system often falls into disarray. ERP is just like any other piece of technology. It requires daily maintenance ad management to deliver full support for your employees. ICG’s ERP Managed Services is the easy button to ensure your ERP runs efficiently and is always available.

Legacy technology with limited support and limited improvements is costly!

Daily operations are overwhelming and your ERP system isn’t helping! Legacy ERPs are inefficient and have a vastly underestimated “true cost of ownership”. These two things contribute to many of our customers’ struggles today.

This is where Acumatica Cloud ERP comes in. The consensus within ICG’s leadership is that Acumatica is the next step in ERP evolution. It’s the most important decision we’ve made since opening our doors. But we think it’s absolutely the right decision for current and future customers. Acumatica is customer-driven, and partner-delivered. Acumatica is consistently lauded for its commitment to customer service and support. There are many ERPs on the market that have nearly identical feature sets. But beyond feature sets is the service and support factor. We rigorously vetted Acumatica to ensure it meets our standards for service and support.

Get unstuck from your technology rut with our Managed Services! To learn more, contact your sales rep.