Take Fourth Shift to the Cloud – You Cannot Afford Not To!
Take Fourth Shift to the Cloud – You Cannot Afford Not To!

 

Tired of…

  1. Struggling to get ahead and fighting fires all day?
  2. Constantly postponing the ERP administration and maintenance tasks that never get done but you know are critical?
  3. Keeping up with compliance, regulations, and security threats?
  4. Figuring out how to deliver top ERP support to your end users?
  5. Trying to scale systems and adapt to growth, security requirements, and mobility?
  6. Unplanned outages or a slow ERP system costing everyone time and money?

Then CloudFour Private Hosting is your answer. ICG’s CloudFour is the easy button to modernize, stabilize, mobilize, and support Fourth Shift ERP and your business! 

Living on old technology and ERP software versions and using multiple interfaces to do your daily jobs is inefficient and cumbersome. Let’s not forget that unsupported/out-of-compliance software and systems are a huge security risk. Amazon, Azure, and other clouds cannot compete as they do not deliver the security, management, administration, and support components necessary for the environment.

 

ICG designed CloudFour Private Hosting to deliver your ERP system and entire IT data center footprint. CloudFour is fully managed and 100% supported 24/7, 365 days a year.  This ensures stability, growth, flexibility, security, and speed; you can scale on demand. CloudFour Hosting is an easy button for delivering your ERP or IT systems!

 

Don’t believe us? Here is what our customers are saying:

“Our Fourth Shift ERP system went down for over half a day, causing delays across our business. We talked to ICG about hosting our Fourth Shift in their cloud environment and quickly learned the benefits: less downtime (if any), quick response from their IT professionals, and they ensured our upgrades are current. ICG handling our upgrades makes this product worth its weight in gold, and the switch was a no-brainer.” 

Anonymous ICG Customer

 

 

Over the last year, ICG identified a troubling pattern with Fourth Shift customers. When a system is mostly in a best practices state, functioning well, and being appropriately managed, the health-check portion of the ICG’s Business System Review is a one- or two-page report at most, with a few recommendations for improvements, etc. The alarming trend is that the issues identified with the health checks have exponentially increased in the last couple of years. This means IT personnel and other staff are having difficulty keeping up with all the daily admin and support of their ERP, and we know with the lean IT staff and the amount of duties they perform, that’s not always their fault. To ensure your system can deliver your processes, you need someone who can maintain and support Fourth Shift ERP daily, weekly, and monthly.

 

ICG’s ERP Managed Services and CloudFour Hosting service accomplish this.

Contact ICG for more information today!

 

Features:

  • Fully managed, hosted, and supported environment
  • 99.99% uptime, ERP services monitoring, and self-healing
  • 24/7 access on-demand
  • Redundant internet access, power, and HVAC
  • On and off-site backups
  • Secure, fully-segmented, encrypted traffic at all times, and intrusion detection. SSAE16 SOC certified. CMMC, ITAR, and NIST complaints
  • Complaint with regulatory agency requirements for multiple industries, including packaging, manufacturing, agriculture, technology component manufacturing, and aerospace
  • Anti-virus and anti-intrusion services
  • Cloud migration
  • Dedicated VPN connection
  • Hosted barcode and data collection
  • Hosted workflow and event-driven automation services
  • SQL support and administration
  • ERP support and maintenance services
  • End-use support (optional service)
  • All infrastructure and Microsoft licensing are included for ERP delivery
  • Storage packages start at 2TB of storage and can increase as needed

Fully Managed

  • The Windows server or Linux server environment is fully managed and supported
  • Security Operations Center 24/7
  • DG365 SOC monitors all intruders, including annual dependent security audits
  • Datacenter Operations Monitored 24/7/365
  • Securely deliver ERP-related files locally to your business network
  • ERP application(s) installation and maintenance
  • Full client delivery of ERP, desktops, barcode and data collection, and 3rd party applications
  • Logging and trending or critical ERP processes
  • Monitoring of errors, events, security, and applications logs
  • SQL services monitoring and tuning
  • SQL database cleanup and integrity checks
  • Server and application patch management

Fully Supported 24/7/365

  • Year-round, continuous engineering expertise and technical talent
  • Service Level Agreement (SLA) for 24/7/365 hosted services
  • Full support, monitoring, and management of all aspects of ERP and resources
  • Host and support 3rd party applications and integrations, including Microsoft Access
  • End-user support options are available