Has your company changed business processes but not implemented them within your ERP?

Do you struggle with key business processes like customer order fulfillment and shipping?

Are there multiple sources of truth for key business information?

With both business and technology evolving daily, many companies struggle with outdated or inefficient business processes. Issues like delayed shipments, underperforming ERP systems, and operational inefficiencies can severely impact productivity and your bottom line. A Business Systems Review (BSR) helps bridge the gap between how your business operations should function and the steps necessary to make it happen. An effective BSR will bring to light any hidden inefficiencies and untapped resources of your company—after all, you don’t know what you don’t know.

What is a Business Systems Review (BSR)?

A Business Systems Review (BSR), typically performed by a trusted third party, is a comprehensive evaluation of business processes, performance across every department, and ERP system utilization, going far beyond identifying surface-level issues. It assesses the performance of your ERP system and uncovers untapped system capabilities. The review provides actionable insights into your software, hardware, training, and consulting needs, ensuring your business systems are aligned with your current operational requirements — not outdated practices from the past.

A Focused BSR can be employed if you don’t need a company-wide evaluation, instead focusing on specific crucial business systems. You can do a deep dive into Accounting, Month-End Close, Shipping, or any other process that requires extra attention. 

Some Key Pain Points That Indicate the Need for a BSR

Late Shipments: If delayed deliveries are a recurring issue, it could be a result of poor scheduling or inefficient inventory management. A BSR helps pinpoint inefficiencies and recommends solutions to optimize on-time deliveries.

Lack of ERP Training: A lack of ERP training can lead to underutilization of system features, causing productivity issues. A BSR will identify training gaps and provide recommendations to enhance system usability.

Shop Floor Disorganization: Production bottlenecks caused by poor organization on the shop floor can impede your manufacturing timeline. A BSR will suggest better planning and scheduling tools to streamline operations and improve workflow efficiency.

ERP Underperformance: An underperforming ERP system can result in missed opportunities and inefficiencies. A BSR will uncover underused features and recommend improvements to ensure your ERP software is fully leveraged.