Acumatica Cloud ERP Professional Services

built by acumatica, delivered by icg

Acumatica Professional Services

Whether your business is looking to improve production and quality, increase customer service, or effectively coordinate aftermarket service and maintenance, ICG has the tools to help you accomplish all of this and more. Our foundation approach is coupled with our three decades of immersion in every aspect of manufacturing. And during this time, we’ve developed the expertise to deliver manufacturing operations anywhere and anytime with Acumatica.


Plus, partnering with a team like ICG makes it even easier. With unmatched expertise and certifications, our team is equipped with the knowledge, skills, and expertise to help your business improve productivity from the shop floor to the top floor, including your IT platform and operations. As a leading manufacturing technology solution provider in the Southeast, ICG specializes in providing professional services to manufacturers.

Services We Provide

Solutions for Resilience and Growth

Managing your business operations isn’t always easy. However, with an ERP System like Acumatica, it can be. ICG specializes in providing high-quality support your business needs including the following:



We take a foundation up approach and get to know you, your business, and your operations. We help you navigate the process of selecting software platforms, conducting demos, and determining IT requirements for each ERP system to ensure you have the full picture. ICG’s expertise guides demo evaluations and ERP platform scoring to determine the best ERP fit.



ICG utilizes our proven ERP implementation methodology. Once you’re up and running, our team curates custom support and management plans that match your budget, drive efficiency, and ensure your system delivers for years to come.


  • Turnkey Implementation
    • Does your business lack the experience or staff resources to implement an enterprise system? With turnkey implementation, the ICG team takes full responsibility for the implementation process and provides all the resources, materials, and information needed to complete the process from beginning to end.
  • Collaborative Implementation
    • We’re all in this together. With collaborative implementation, both of our teams will strategically divide the roles and responsibilities needed to guide your business to success, assigning tasks based on individual expertise, resources, and leadership skills.
  • Self-Managed Implementation
    • Prefer to handle the implementation process yourself? You’ve got this. With self-managed implementation, you and your team assume full responsibility for the implementation. Don’t worry though – if you have any questions or concerns throughout the process, ICG is only one phone call away.



  • Manufacturing Professional Services 
    • ICG helps to manage your entire supply chain process and improve the shop floor including your inventory and production control to shipping and receiving.
  • Financial Professional Services
    • AR/AP/Product line accounting.
    • Corporate financial statements and month-end assistance.
  • Process Improvement
    • Working hand-in-hand with our Manufacturing Business Consulting Service, we help you find the most effective way to automate every level of your business.
  • Solution Implementation
    • We help you integrate completely with your new ERP software and supporting applications, no matter what it takes. Plus, we work with every department and level of your company to ensure it runs smoothly.
  • Project Management
    • At ICG, we manage all the tasks and solutions of your manufacturing and business processes. We truly become an integrated part of your team and help you drive efficiency to reach your goals.
  • Acumatica Certified, ASCM Certified, Six Sigma Lean
    • ICG’s experts have a thorough understanding of all aspects of your business to define, measure, analyze, improve, and control in accordance with your business and related certifications.
  • Technology Stack
    • With years of hands-on manufacturing and business experience, we always keep the technology foundation in mind to ensure that our ERP solutions are exceptionally implemented. Click here to learn more about our proactive IT Services.



  • CloudFour Hosting – Private Cloud Hosting & Managed ERP Services for Acumatica 
    • Extend the capabilities of your Acumatica Software with confidence. CloudFour Hosting delivers robust and secure and on-demand ERP services to your team anytime and anywhere. Designed to work with your company, CloudFour Hosting delivers the security, speed, redundancy, recovery, and every aspect of Acumatica to keep your business up and running. Plus, with ICG’s reliable team of IT and ERP specialists, we manage and support your full ERP suite and supporting applications.
  • CloudFour Disaster Recovery Service for Acumatica 
    • While you may go to great lengths to keep your company protected, some things are simply out of your control. ICG’s Acumatica Disaster Recovery services provide your business with a strategic plan to protect you from natural disasters, blackouts, and cyberattacks. We determine Real-Time Objectives (RTO) and Recovery Point Objectives and outline a plan of action before, during, and after the damage is done—all from our secured CloudFour Datacenter.



  • Complete BSR
    • We perform complete ERP and business systems audits, preparing thorough reports that analyze our findings and recommendations. Within this report, we include our Business Systems Readiness Review and an optional IT Infrastructure review ensuring your technology foundation and applications are functioning at the highest level. We want to ensure your business is set for success, so our BSR forecasts a multi-year business systems plan based on your anticipated growth and business goals. Need help in implementing the recommended solutions? We help with that, too.
  • Focused BSRs
    • Assess the strengths and weaknesses of your crucial business systems and get the most out of your ERP investment. Our team performs in-depth analysis of your Barcode and Data Collection, Shop Floor Automation, Production, Planning, Purchasing, and Quote-to-Cash software applications to ensure you are utilizing your software to its maximum potential. We provide a detailed report of findings and recommendations that will ultimately lead to time savings and increased efficiencies.



Focus on your business, not the daily grind of Acumatica system administration and support. Let ICG’s experienced team be responsible for running and maintaining the day-to-day functions for your Acumatica systems. We are ERP System and Server specialists who provide precisely the support you need. From on-call emergency support and optimal performance tuning to in-depth business intelligence and continuity planning, we ensure your team and ERP systems are taken care of. Plus, we let you pick and choose the support options you need, creating an unmatched level of support for your system.

To more effectively utilize your investment, click here.


(865) 321-8325 8:00 - 5:00 pm EST