IT MANAGED SERVICES

Datacenter

We curate packages to help manage portions or all of the components in your Datacenter. For example, we manage components like the following for our clients:

• Network Operations Center (NOC)
• Security (SOC)
• Firewall, Switching, Wireless
• Virtualization
• Storage (SAN, NAS, etc.)
• VMware Horizon, Citrix, Remote Desktop Services
• Microsoft Active Directory & Group Policies
• CIO Services
• Backup and Disaster Recovery

Complete IT

From your data center to the desktop and all points in between, ICG offers IT managed services as a turnkey solution. No matter the size of your business, our services remove the burden of IT infrastructure and security management.

Let ICG become your IT department.

ERP Managed Services

Say goodbye to maintaining and supporting your ERP. You should be focused on your business, not the daily grind of Fourth Shift^® system administration and support. Let ICG’s experienced team be responsible for running and maintaining the day-to-day functions of your Fourth Shift^® systems. From user support to third-party applications and integrations, ICG has you covered.

As ERP System and SQL Server specialists, ICG offers a comprehensive array of services and solutions to keep your business at its best. From on-call emergency support and optimal performance tuning to in-depth business intelligence and continuity planning, ICG’s ERP and SQL professionals work closely with your team to understand your priorities, explain your options, and implement the best solutions for your budget and goals.

Database Administration (DBA)

Good database administrators are often expensive and hard to find. Even the best teams can use additional expertise to augment their database skills. Our remote DBA service provides expert help and around-the-clock coverage to support your on-premise applications without the need to hire a full-time database administrator. We even offer flexible options while still providing full coverage—which can lead to significant cost savings.

• Microsoft SQL Server
• Db2
• MySQL
• MDBS/Titanium
• Microsoft Access
• PostgreSQL
• SQL Express
• Mongo
• DBase
• FoxPro

Security (SOC)

ICG is proud to partner with Data Guard 365, offering enterprise-level security without the enterprise-level price. In addition to replacing existing anti-virus and anti-malware software, Data Guard 365 delivers three core services: Threat intelligence, Managed Security Service, and Professional Services. We selected Data Guard 365 as our SOC partner because of their laser-sharp focus on intelligence gathering, cybersecurity defense, and detection of attacks. They offer immediate response, coupled with remediation. Protection is supported by expert analysts who offer 24/7 support across multiple locations. Data Guard 365 is included in IT Managed Services, and can also be purchased as a standalone product.
Click here to request a product sheet.