IT Managed Services

Flexible IT Services Supporting a Robust IT Environment.

ICG offers a suite of IT Managed Services designed to streamline your IT operations and enhance efficiency.
We ensure your systems are well-maintained and fully supported. We take care of IT.

 

Maximize Network
Uptime

ICG’s IT Managed Services plays a critical role in minimizing network downtime through proactive monitoring, rapid issue resolution, and strategic planning. 

Manage & Support 
Cloud Platforms

From the data center to the cloud, ensure all your systems are fully supported and maintained, no matter where they live.  


Improve Core
Business Focus

Streamline IT operations, free valuable time and resources, and allow all business areas to focus on their core activities, fostering growth and innovation.  

Enhance
Scalability

Empowering businesses to scale their IT infrastructure cost-effectively and efficiently, aligning technology with the organization's evolving needs. We provide flexibility to adapt and grow by utilizing resource allocation, proactive monitoring, rapid deployment, and more.   

Robust
Cybersecurity

Through robust security protocols, continuous monitoring for vulnerabilities, and staying current on the latest security trends, ICG's IT Managed Services enables our customers to focus on their core activities with the confidence that their systems and data are protected.  

 

 

IT Managed Services

The Ideal IT Managed Services Provider 

Choosing ICG ensures a strategic IT partner committed to optimizing your business’s technology landscape. Our expertise in managed services guarantees enhanced security, maximized uptime, and efficient IT operations with our commitment to cutting-edge technologies and tailored IT strategies. We prioritize client satisfaction by delivering reliable and customizable managed services to meet your unique business needs.

 

 

Seamless IT Services that work overtime so you don't have to.

Reliable. Customizable. Designed to support your business.

 

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Complete
IT Managed
Services
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Elevate your business with ICG's unparalleled Complete IT.  Where proactive excellence meets round-the-clock support, fortifying your business for success.

  • Experience peace of mind with our proactive monitoring and maintenance, ensuring your systems operate at peak performance.
  • 24/7/365 help desk support guarantees swift resolution to any issue, maximizing uptime and keeping your operations seamless.
  • Our disaster recovery and data backup solutions provide a safety net for your critical information.
  • Seamlessly navigate the cloud with our expert cloud management and support services.  
  • Comprehensive network management that ensures a robust and resilient infrastructure.
  • Access continuous cybersecurity monitoring and analysis of your IT environment by our dedicated SOC, ensuring a vigilant eye on potential threats around the clock. 

 

Service Offerings Your Way

Empower your business with ICG. Our expert-led IT Managed Services are designed to support your organization’s goals. We offer flexible options while providing full coverage, leading to significant cost savings. Our pre-established service offerings are as follows:

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IT Platform
Managed Services
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We curate packages to help manage portions or all of the components in your data center, providing a proactive approach to the operational management of data center infrastructure across the network, server, and storage for on-premise and cloud environments. ICG ensures your network, server, and storage environment is reliable and scalable, enhancing your organization's information availability and data performance.

 
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Cybersecurity
Managed Services 
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Our two-pronged approach includes selecting the proper software for your business’s needs and providing a 24/7/365 operations center that monitors your system diligently for any problems or cybersecurity attacks. ICG Endpoint Complete is a sophisticated security platform that provides a proven mix of software, services, remediation, and corrective actionable insights to prevent security attacks. Click to learn more about ICG Cybersecurity Solutions.

 
 
 
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ERP
Managed Services
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ICG’s experienced team is responsible for running and maintaining the day-to-day functions of your ERP system. Our flexible managed services ensure optimal performance, security, and reliability of our customer’s ERP systems. We proactively identify and resolve issues before they impact business, guaranteeing data access when needed. This enables our customers to consolidate all ERP support requirements to focus on their core business activities.

 
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Managed Services
Your Way
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ICG makes custom bundles of Managed Services Your Way based on each client’s specific IT needs. Some recent examples include:

  • Citrix
  • Horizon
  • Host and Storage Managed Services
  • Virtual Desktop Infrastructure
  • Cloud Managed Services
  • …and more!

 

 

 

IT Managed Services that Support Your Growing Business

 

Fixed IT
Budgeting

Immediate
Response

Access to a
Team of Experts

 
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For more information, download the ICG IT Managed Servies Product Sheet.