IT Professional Services

ARCHITECTURE & IMPLEMENTATION

Your IT infrastructure provides the foundation you need to build a flexible, scalable, and manageable IT environment. At ICG, we not only help establish which form is the best fit for your business, we help you implement it.

• On-Premise Datacenter
  • Whether you choose to store your infrastructure on-site or at a secondary location, ICG ensures your systems are up-to-date, stable and secure, so that you can control your data and who has access to it 24/7.
• Cloud
  • We help design intelligent and modern cloud solutions—regardless of whether it’s public, private, or hybrid—that maximize your business value, drive performance, and cultivate innovation.

NETWORK ROUTING / SWITCHING

ICG is partnered with the world’s top networking hardware and software companies. ICG’s teams of highly certified consultants and architects can build reliable, scalable, and cost-effective networking infrastructure to fit any organization.

• Firewall and Security
• Wired Switching & Network Segmentation
• Wide Area Networking – SD-WAN
• Software-Defined Networking
• Wireless Deployment

HEALTH CHECKS & TECHNOLOGY REVIEWS

• Technology System Reviews (TSR)
  • From your environment and infrastructure to your applications and security, our team provides a comprehensive evaluation of your entire technology ecosystem. Not only do we validate your existing system, but we also provide a plan to optimize them for maximum performance. Plus, we ensure they meet the industry’s best practices by focusing on security, availability, stability, and redundancy. Once the evaluation is complete, ICG will present you with a thorough TSR to ensure you understand the vision we curated for your success.
• Focused Health Checks
  • Need us to review a specific component of your infrastructure or even review your core technology? We’ve got you covered. We scale down to a focused visit to assess and review your specific needs. ICG is equipped with the tools to ensure your system is running optimally in the following areas:
    • Security
    • Data Center Health Check – Security, Networking, Storage, Compute
    • Networking
    • Virtualization (VMware, Hyper-V, Acropolis, etc.)
    • Active Directory
    • Citrix
    • and MORE

SECURITY & COMPLIANCE

• Risk Management
  • Because of malicious breaches, theft of proprietary data, and compliance requirements, security is now—and always should be—a priority for your business. That’s why we work to collaborate with your IT, finance, operations, and legal departments so that you can focus on reducing your risk.
• Network Security
  • From Policy and Procedure to the Application level, we thoroughly investigate the core areas of security that protect your business and keep you on your feet. Plus, we review your existing network infrastructure and identify areas that require improvement or replacement.
• Infrastructure Security
  • We provide the tools and services for managing and protecting servers, storage, networks, and client/edge devices like desktops, laptops, and mobile devices. With ICG’s proactive IT approach, we ensure your business-critical applications are resistant to attack and compromise.
• Compliance
  • ICG’s experienced compliance team has just about seen it all. ICG has years of experience in areas including the following:
    • NIST (National Institute of Standards and Technology)
    • HIPAA (Health Insurance Portability & Accountability Act)
    • PCI Security Standards (Payment Card Industry)
    • FDA (Food & Drug Administration)
    • GCA (Grant & Contract Accounting)
    • FEDRAMP (Federal Risk and Authorization Management Program)
• Ransomware & Malware
  • Today, malicious breaches and theft of proprietary data are all too common. ICG specializes in ransomware and malware prevention and remediation. Proper architecture of all your systems is key to reducing your risk and eliminating malware.

DBA SERVICES

The true strength of a business is its database. If your database can’t handle the demands of your business, it could crumble under the pressure. Often, it’s difficult to know when your database needs help until it’s too late. Luckily, ICG offers services like the following that help fight off the dangers that you typically won’t see:

• Health Checks & Performance Tuning
  • ICG’s performance tuning combined with our Health Checks gives you the peace of mind that your infrastructure is operating at its full potential. We examine and adjust your Software, Network, and Hardware to ensure everything is running up to standard.
• Database Administration – Remote DBA
  • Even the best teams can use additional support to augment their database administration. ICG understands that databases are critical to the success of business applications, and should not be seen as a tactical maneuver. As database sizes grow and demands from business initiatives increase, administration & support are both crucial and strategic functions. ICG’s Remote DBA Service provides the expertise and round-the-clock support that your on-premise applications need.

SOC

• ICG is proud to partner with Data-Guard365, offering enterprise-level security without the enterprise-level price. In addition to replacing existing anti-virus and anti-malware software, Data-Guard365 delivers three core services: Threat Intelligence, Managed Security Service, and Professional Services. We selected Data-Guard365 as our SOC partner because of their laser-sharp focus on intelligence gathering, cybersecurity defense, and detection of attacks. They offer immediate response, coupled with remediation. Protection is supported by expert analysts who offer 24/7 support across multiple locations. Data-Guard365 is included in IT Managed Services, and can also be purchased as a standalone product.
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