10 Aug The Managed Services Difference
Ask ICG CEO Jeff Bronson to describe his Managed Services team and he’ll use the following descriptors: “disciplined, dedicated, customer service-focused, and transparent”. Indeed, ICG Managed Services customers are often stunned to see the level of detail provided to them. Daily communications letting them know all systems go and quarterly CIO deep dives are just a few of the touch-points.
It’s critical for a Managed Services Provider (MSP) to be proactive vs. waiting for something to break. At ICG, we understand that a strong technology foundation is the key to business success. That’s why we bring IT and infrastructure expertise, executive-level participation, and transparent and proactive communication.
Most MSPs just pander technology. They do not understand the technology needs of employees. Nor do they understand how the executives measure the business and the processes that drive them. Choose a technology partner that understands those requirements, along with the industry’s security and regulatory requirements. The MSP should ensure your systems deliver meaningful, secure, compliant, flexible, and stable services.
ICG is an MSP that ensures your technology foundation seamlessly supports your business goals.
In addition to Managed Services, our IT Service offerings include:
- Data Center & IT Infrastructure
- IT Professional Services
- Thin Client Computing / VDI
- Cloud Infrastructure
At ICG, we also realize that technology is not a “one size fits all” offering. That’s why we are pleased to offer Managed Services “your way”. You pay for what your business needs, and not any extras. We offer complete IT services, along with a la carte offerings customized for your business.
To learn more about how ICG Managed Services can up-level your business, contact your sales rep!