Fourth Shift ERP

Streamline Quality and Speed of Operations with Fourth Shift ERP.

As the largest Fourth Shift consultancy in the world, ICG has everything your business needs to excel with Fourth Shift ERP. Meet your goals faster and streamline your manufacturing and reporting process with ICG and Fourth Shift.

 

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Built for Manufacturing Growth.

Infor's Fourth Shift is a feature-rich, robust ERP solution designed to improve the quality and speed of your manufacturing operations. With Infor and ICG's commitment to continued support and enhancement of Fourth Shift ERP, you will achieve faster ROI and continuous improvement. With embedded best practice process flows, financial management, and quality management, Fourth Shift ERP is dedicated to exceptional usability for its customers.

 

 

Your trusted Fourth Shift ERP partner for over 30 years, and adapting for years to come.

Built-In Expertise

Since our inception, ICG has been key in Fourth Shift development, and our expertise becomes your strategic asset for achieving success and innovation.

Technical Support

ICG offers top-tier technical support, ensuring your business operates smoothly and efficiently with our dedicated assistance whenever you need it.

Training Services

ICG's tailored training services empower your team with the proprietary skills and knowledge essential for success with Fourth Shift ERP. 

 

 

Why Partner with ICG

Deliver Automation, Quality, and Invest in the Future

We understand what it takes to run a manufacturing facility. Partnering with ICG offers expert ERP knowledge transfer, continued support and updates, and system administration. ICG serves as an extension of your existing team, bringing decades of manufacturing and shop floor automation expertise and the technology to deliver it. Whether you need manufacturing, financial, or technical consulting, our team of engineers and consultants can help. 

  Industry Standard Best Practices

  Process-Based Solutions for Success

  One-Stop-Shop for all your ERP Needs

 

 

 

ICG's Fourth Shift ERP Service Offerings

With a team of the world's most experienced Fourth Shift experts, ICG has everything your business needs to excel with Fourth Shift ERP. From end-to-end support and performance tuning to system administration and business intelligence planning, we provide everything you need to grow and maintain your operations under one roof. If you don't see what you're looking for, contact us, and we'll make sure you're taken care of. 

 

 

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Fourth Shift ERP Professional Services

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Whether your team needs consulting, process automation assistance, or technical support, our team of engineers and consultants can help.

  • Fourth Shift ERP Upgrades
  • Manufacturing Consulting
  • Shop Floor & Workflow Automation
  • Barcode & Data Collection
  • Technical, SQL, & ERP Administration
  • Financial Consulting
  • Project Management
 

 

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Fourth Shift ERP Managed Services

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Focus on your business, not the daily grind of Fourth Shift ERP system administration and support.

  • Continuous Monitoring
  • Regular Updates, Patches, & Security Fixes
  • SQL Server Administration & Maintenance
  • 24/7/365 Support Desk
  • Optimal Performance Tuning
  • In-Depth Business Intelligence & Continuity Planning
  • Personalized Support Plan
  • Ensure Fourth Shift ERP Compliance
 

 

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CloudFour Private ERP
 Hosting

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Utilize private cloud hosting to ensure your system runs smoothly and efficiently with no outages, guaranteed!

  • Host your ERP System
  • Out-of-the-Box Security & Compliance
  • Fully Managed & Monitored Data Center 24/7
  • ERP & IT Managed Services Included
  • 24/7/365 Access from Anywhere
  • Scalable On-Demand
  • All IT, VDI, & SQL Server Licensing Included

 

 

   

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   BSR & Health Checks

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Business System Review (BSR)

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We perform complete ERP and business systems audits, preparing thorough reports that analyze our findings and recommendations. This report includes our Business Systems Review and an optional IT Infrastructure review, ensuring your technology foundation and applications function at the highest level. We want to guarantee your business is set for success, so our BSR forecasts a multi-year business systems plan based on your anticipated growth and business goals.

 

 

ERP Health Checks

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Conducting regular health checks with ICG on key elements of your ERP allows us to proactively address any gaps to maintain optimal performance. ICG will:

  • Recommend and implement approved changes
  • Research and recommend emerging ERP Solutions
  • 3rd Party ERP extension review and recommendations
  • Participate on your security and compliance committee

 

 

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Fourth Shift ERP Extension Products: Innovation to Grow Your Modern Business

At ICG, we are committed to ongoing innovation, ensuring that Fourth Shift evolves alongside your needs. We offer extension products that are integrated seamlessly with the Fourth Shift ERP system to keep it relevant in the 21st century and help you improve your business.

 

 

SALES

 

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HaystackCRM is the only fully integrated CRM for Fourth Shift. It has a modern, mobile-first platform designed to leverage and access relationship management on the go.

 

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HarmonyB2B is an ICG-exclusive completely automated and full-service E-Commerce Platform that eliminates the need for additional plug-ins or programs.

 

ICG's Credit Card Services

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ICG’s Credit Card Services (CCS), the ONLY PCI-compliant software package for Fourth Shift, provides credit card processing natively within your ERP system.

 

SALES TAX AUTOMATION

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ICG offers end-to-end Sales Tax Automation solutions that estimate tax, manage certificates, invoice, and ship orders quickly and accurately. 

 

SHOP FLOOR

 

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MFGStream is a fully-integrated, powerful ERP-agnostic platform that allows complete customization and automation of your manufacturing or distribution facility.

 

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ICG’s EDI-Visualizer is a fully automated, integrated, and multi-user EDI tool that improves data accuracy, business cycle speed, and visibility of supply chains.

 

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CADLink allows engineers to create records in Fourth Shift identical to engineering CAD Data instantly by integrating your CAD system within your ERP.

 

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Paperless MV2 is a leading Manufacturing Execution System (MES) that enables visibility and velocity across the shop floor.

 

CUSTOMER FACING  

 

SALES MANAGER

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Sales Manager order entry platform replaces your inefficient SOPM and is equipped with improved speed, searching, and customer snapshots.

 

OPTIONS ASSISTANT

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Options Assistant Parametric Configurator is a versatile data evaluation tool that can be used in sales, engineering, materials, purchasing, and quality assurance.

 

RMA-ASSISTANT

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RMA-Assistant acts as the fully integrated help desk, tech support system, incident system, warranty system, and material returns system.

 

RMA-Assistant acts as the fully integrated help desk, tech support system, incident system, warranty system, and material returns system.

 

BUSINESS INSIGHTS  

                    

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The Tableau KPI Dashboard is a business intelligence and analytics software that allows you to link data to gain key insights in seconds.

 

 

 

 

Interested in learning more? Contact us today!