ICG’s customer support team is led by Richard Carlisle and we’d like to share a bit about him. Richard joined the ICG team 3 years ago and serves in a supervisory role for all customer support operations. He has over 25 years of experience in both...

It can be easy for companies to avoid planning for enterprise-damaging situations. In this multipart series, we’ll share some common ones and offer strategies for prevention. We often hear customers say things like, “I’m sure it’s working because we are heavily invested or invested properly.” Or,...

At ICG, it’s important to us to offer products that improve mobility, flexibility, scalability, and security. Your technology should be able to deliver, anywhere, anytime. So, we’re excited to share our newest product offering – Data Guard 365 Security Operations Center (SOC). Data-Guard365 delivers three core...

This Thursday, our sales team will host a webinar roundtable discussion about CloudFour Hosting. They will share more about the product, and address questions that Legacy Infor ERP users and admins may have. CloudFour Hosting offers private hosting in a fully managed and supported environment. CloudFour...

In our last post, we introduced the idea that with products like CloudFour Hosting, the manufacturing industry can become more mobile and flexible than ever before. Though production would still occur on site, core functions of the business could be done from afar. Many may have...

Now, more than ever, manufacturers must be mobile. Even though products can’t be manufactured from home, many other functions can be done remotely. Executives, management, and administrative staff can all guide the production from home and be very efficient while doing so. However, it can be...

ICG’s sales team is led by Roger Weidel and we’d like to share a bit about him. Roger joined the ICG team about two years ago and serves as our Sales Director. Roger spent over four decades working in an IT capacity within the manufacturing industry....

In part one and two of this series, ICG CEO Jeff Bronson shared why relying on one “IT Super Guy” is a risky undertaking. It doesn’t matter whether the person in question is internal or external to your organization. Today’s technology is too diverse, multifaceted,...

Tennessee is a hotbed of manufacturing. We are so proud of our state! As of 2017, nearly 350,000 Tennesseans were employed in manufacturing. During this time, the state exported nearly $32 billion worth of manufactured goods. Additionally, at a national level, U.S. Manufacturing Technology Orders totaled...

Putting all your IT eggs in one basket is risky. And it often delivers poor results for the business. Therefore, a strong team approach is critical to success. Meet External Super Guy Often, the “guy” is a technology contractor or vendor.  They are branded as both an...