24 September, 2021 We wanted to thank our customers, partners, and team for a successful Fourth Shift Summit! It was terrific to be able to host our signature event in our hometown of Knoxville, Tennessee. Thanks to our customers from manufacturing companies across the entire United States. This year in particular, it was special to be able to spend time in person with our customers. We appreciated hearing about their current challenges and opportunities. And it was valuable to learn all the ways that we can continue to support them. Thanks to our event sponsors, Emkat, Paper-Less, and Datto. Through...

09 September, 2021 We are putting the finishing touches on this year’s Fourth Shift Summit. There will be plenty of opportunities for networking during the opening cocktail reception as well as the following evening’s gaming event. The agendas for each track is nearly finished and we’d like to share them: . Track 1: Fourth Shift ERP & SyteLine ERP Fourth Shift: What’s New & Product DevelopmentFourth Shift to SyteLine: Compelling reasons to select a new ERPExtending Fourth Shift: Compelling reasons to staySyteLine DemoWhy Managed Services? CapEx vs. OpEx Post-COVID Outsource DiscussionState of Ransomware and IT SecurityBSR Panel DiscussionTableau: Business Intelligence...

27 August, 2021 ICG’s leadership team is composed of a diverse group of seasoned professionals. Our Chief Technology Officer, Jerry Hook, is a US Navy veteran and technology executive. He leads ICG in developing IT solutions that drive businesses, exceed expectations, and deliver results. Jerry has been with the team for the past 3.5 years. Prior to that, he worked as a System Architect for a business technology solutions company, and in an IT leadership role for the University of Tennessee Medical Center. He also served in the US Navy for six years. In his capacity at ICG, he is...

19 August, 2021 Companion Products – Paper-Less MV2 MES for Fourth Shift  ICG offers companion products that extend the life of Fourth Shift. These companion products are fully integrated and enable your ERP to function more powerfully than ever. ICG and Paper-Less have partnered to deliver their MV2 MES (Manufacturing Execution System) for Fourth Shift customers. This is a great new choice for shop floor reporting, visibility, and control over production partners. We chose to partner with Paper-Less because they:Have decades of experience in discrete manufacturing – supporting the shop floor is all they do.They also offer a dedicated professional...

16 August, 2021 ICG’s July webinar focused on answering the question, “What are the costs to replace your ERP application?” You can view the full recording and slide deck by visiting ICG’s Resource Materials page. Or, we’ve recapped the webinar here: There is often a watershed moment that prompts replacement of the ERP. Examples may include new executive hires, acquisitions and mergers, and attrition of old staff that knew the current system. But it’s important to keep in mind potential disruptions to the business and understand how to quantify those disruptions. First, it is critical to understand WHY replacing your...