08 June, 2021 We are still refining our agenda, but are excited to share with you our content in progress. This year’s Fourth Shift Summit will take place in our hometown of Knoxville, Tennessee. It is scheduled for September 21 – 23, and tickets can be purchased here. As our customer base has grown, we’ve built out 3 tracks, tailored to the interests of our customers: Technology & ManufacturingFourth Shift ERP & SyteLine ERPERP and IT Software & Services. Below are some highlights from each track. We’ll continue to update the Fourth Shift Summit page as the conference agenda evolves....

01 June, 2021 We all know the term “current documentation” is an oxymoron, right?  As soon as the words hit paper, something changes. Then processes become outdated. Assess the current state of documentationSome businesses – especially those who are federally regulated – have very good business process documentation. They face substantial costs for not following written business processes.Companies who aren’t regulated (or who are not ISO 9000 or ISO 9001 certified), tend to have much less rigorous business processes documentation.. Why does documentation matter?Documentation is crucial to the profitability of a business. New employees become functional and efficient in a...

25 May, 2021 Fourth Shift Summit is focused on manufacturing technology, Information Technology, and Fourth Shift ERP. We will also take a deep dive into SyteLine (CSI) and many other software platforms. Experts that implement and support manufacturers every day lead the conference. For those considering attending, we wanted to share the top 5 reasons to join us. This year’s Fourth Shift Summit will take place in our hometown of Knoxville, Tennessee: Diversity in presentations – Sponsored by ICG, Infor’s exclusive Fourth Shift ERP Partner, along with Infor, SyteLine (CSI). The summit will feature experts, technology vendors, and companion product...

18 May, 2021 ICG offers companion products that extend the life of Fourth Shift. These companion products are fully integrated and enable your ERP to function more powerfully than ever. HaystackCRM is the only fully integrated CRM for Fourth Shift. It has a modern, mobile-first platform designed to leverage and access relationship management data on the go. With HaystackCRM, you can create company and/or contact records to track a sales process from start to finish. You can manage tasks, events, proposals, and quotes all in one place to optimize workflow. And you can utilize the dashboard, mapping features, and email...

11 May, 2021 In part 3 of this series, we share how the root cause of an enterprise-damaging situation may be confusing to identify. That is often because folks are quick to blame an application or piece of software when in reality, it is an IT infrastructure issue. Problem: Everyone is blaming a software application such as ERP.It’s not always the application that the issue, in fact most of the time it’s not! It may be a business process issue, an IT infrastructure issue, it can be an end-user training or support issue, or it could be over-reliance on one...