10 August, 2022 Ask ICG CEO Jeff Bronson to describe his Managed Services team and he’ll use the following descriptors: “disciplined, dedicated, customer service-focused, and transparent”. Indeed, ICG Managed Services customers are often stunned to see the level of detail provided to them. Daily communications letting them know all systems go and quarterly CIO deep dives are just a few of the touch-points. It’s critical for a Managed Services Provider (MSP) to be proactive vs. waiting for something to break. At ICG, we understand that a strong technology foundation is the key to business success. That’s why we bring IT...

25 July, 2022 If you are only using software to protect your endpoints, you are at high risk for compromise. Software provides a false sense of security, which leads directly to compromise. Our service, Guardian Absolute, offers endpoint protection, the best software combined with the best real-time service/SOC. Guardian Absolute includes: Absolute endpoint protection and control with advance XDR and RCASecurity operations center (SOC) staffed by security experts (“The Spartans”) that respond and remediate. The SOC includes:24x7x365 alert monitoring and incident responseA dedicated program managerMonitoring reports that provide actionable insights for corrective actionCustom detections and automated hunting rules. ICG is...

19 July, 2022 We’re excited for Dan Taylor to join the ICG team as our new Senior Sales Executive. Dan will focus on Visual ERP and IT sales, with Fourth Shift ERP veteran Roger Weidel continuing to focus on Fourth Shift. Dan has an extensive and diverse sales background. He received his bachelor’s degree in Business Management and Operations with a Minor in Marketing from St. Cloud State University and has nearly 15 years of sales experience. He’s worked across a diversity of sales verticals, including CPG, IT, hardware, and supply chain management sales. He is also a former small...

13 July, 2022 Welcome to Aaron Brockman! In his role as Project Manager, he will work closely with the rest of the project team to support the success of all client projects. Aaron has a well-rounded professional background, with experience in insurance property claims process (including residential and large loss). He has a degree in business management. And he has spent the past 6 years in a project management solutions-driven role. He joins a well-run project management group at ICG that offers the following differentiators: A personal touch to all requests no matter the hour or the day. Someone from...

22 June, 2022 Many companies, including large ones, have small IT departments. These are extremely lean teams; some may be only staffed by one person.  These folks are looking for ways to streamline their work so they can focus on critical IT functions. All too often, they are putting out fires. IT resourcing may be overlooked and undervalued for many reasons. At ICG, we ensure effective resourcing of IT departments, regardless of size. This means the right software, products, training, and outsourced services if necessary. We offer expert and unbiased guidance designed to ensure the success of your business operations....